Announcement
Hello + Welcome! We're in our 11th year as Etsy sellers! 💜 We design and handcraft anniversary gifts, map keepsake art, push pin travel maps and more! We provide custom one-on-one service, with all items hand designed & crafted by Jessica & Mike. We want you to have the perfect gift for any occasion!
We pride ourselves in customer service. Our travel maps and art are uniquely designed and printed or engraved on high quality materials. We use premium thick matte paper and museum grade cotton canvas for our prints. All of our leather and wood is sourced in the United States with sustainability in mind.
Our shop is rooted in personalization. We love to make anniversary gifts. However, we also craft gifts for all of life's special moments from graduation to retirement.
Thank you for the opportunity to make something special just for you!
Jess + Mike Wilkeson
All work contained in this shop:
Copyright © 2024. JW Design Studio, LLC
®Our brand is a registered trademark
Featured items
Items
All Items
Reviews
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Michael on Mar 24, 2024
5 out of 5 starsGreat product and quality. Shipping information was not accurate and did not arrive by the original date.
Jessica and Mike responded on Mar 24, 2024
Thank you for leaving us a review and we're SO happy you like the cotton map you ordered from us! Regarding the message about the shipping, we're a little confused. You ordered on a Friday and we shipped the next available business day, which was the following Monday. Shipping time frames once we drop it off is in the hands of the postal service.
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jessicaorlando31 on Mar 23, 2024
5 out of 5 starsLove our map we got!
Jessica and Mike responded on Mar 24, 2024
YAY! We're so happy to know you love your cotton watercolor world map! Thank you for shopping our small business! Happy travels!
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Brooke on Mar 23, 2024
5 out of 5 starslove this so so much!
Jessica and Mike responded on Mar 24, 2024
And we love your review SO SO much! Thank you for picking us for your special push pin USA travel map. We hope you enjoy painting and pinning your adventures!
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Rachel on Mar 21, 2024
5 out of 5 starsExcellent quality. Fast shipping. Very cute!
Jessica and Mike responded on Mar 24, 2024
Aww! Thanks for the awesome review! We're so happy to know you had a great ordering process with us and that you think your cotton USA push pin travel map is cute! Happy travels!
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Sign in with Apple user on Mar 18, 2024
5 out of 5 starsMy wife loves it! Can’t wait to mark our adventures!
Jessica and Mike responded on Mar 20, 2024
We're so happy to know your wife loves her cotton push pin travel map of the USA! We hope you have a blast adventuring and filling in your travels together!
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Jillian on Mar 12, 2024
5 out of 5 starsAwesome and very happy, will order again!
Jessica and Mike responded on Mar 13, 2024
Thank you so much for your order and your review! We're so happy to know you think your Man in the Arena leather art is awesome!
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PHIL on Mar 9, 2024
5 out of 5 starsGreat looking piece love it
Jessica and Mike responded on Mar 13, 2024
We're glad you love your Man in the Arena leather artwork! Thank you for supporting our small business!
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Sadie on Feb 21, 2024
5 out of 5 starsIt was the perfect present for my 2nd anniversary
Jessica and Mike responded on Feb 25, 2024
Aww, we're so happy to know your cotton world map was the perfect 2nd anniversary gift! We hope you have a great time watercolor painting your map together!
About JWdesignStudio
The best anniversary gifts - Keepsake maps - inspired by our own wedding in Turks and Caicos
Shop members
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Jessica
Owner, Creative Visionary + Designer, Making + Doing All Of The Things
Jessica is the designer behind it all. She has a formal degree in art + design. She fell madly in love with designing for people and quit the corporate world in 2013. She loves getting crafty, dogs + giving back.
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Mike
Owner, Customer Service + Logistics, Maker
Mike manages the production schedule, takes care of logistics, inventory + all customer service. As the maker, he prints, engraves + assembles the art. In his free time, he loves dirt track racing, the Caribbean + music.
Production partners
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Textile blanket making partner
Hendersonville, NC
We design the art and send to this amazing company to transfer and weave our art into a 100% cotton blanket/throws or premium fleece blankets
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Wearables. Apparel.
Charlotte, NC
We design the artwork and they help us create it into apparel + accessories you can use or wear. (ie. our backpacks & shirts)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Processing time and RUSH PROCESSING Uprades.
Most orders are completed within 1-2 weeks plus shipping.
Rush orders put you to the front of the wait list.
We offer an upgrade to 3 business day rush processing for an additional fee of $29. Typically we will have your item out in less than 3 business days, this depends on if your product requires approval or not.
We are closed every Saturday and Sunday and all U.S. Holidays.
RUSH PROCESSING UPGRADE LINKS
Rush processing :
https://www.etsy.com/listing/175661491/rush-processing-only?ref=shop_home_active_4
What if both individuals, spouses or another person gifted the same item?
We say you must think alike! And that's a good thing and something to be celebrated! You're in tune with each other.
With that said, while this is a rare occasion we have a very firm policy that we will not spoil the gift giving process for either party. So if it comes to our attention that you ordered the same thing, we will not notify either party. Often times, when this happens, they are different enough that we feel you'll appreciate both items.
What are the typical shipping time frames?
Once the package leaves the shop's hands, we are not responsible for the length of time it takes to arrive in yours. The following is a general guideline. Orders are not shipped on weekends.
1st Class 3-5 business days
Priority US Domestic 1-3 business days
Express US Domestic 1-2 business days
1st Class International 2-6 weeks average
Priority International 6-10 business days
Express International 3-5 business days
International note: anything over 4lbs must ship priority or express.
DAMAGES & LOSSES: Once the item leaves our hands, we no longer have control of its journey to you. Shipping damages, charges and losses are the buyers responsibility. Postal service does provide insurance on Priority & Express. We can help, contact us.
Will I be charged customs or VAT fees? (ALL NON-U.S.A. BUYERS READ THIS)
Unfortunately, Buyers are responsible for any customs and import taxes that may apply. We are also not responsible for delays due to customs in your country.
ETSY now collects and remits the VAT or GST taxes included in the price for us for the European Union. We cannot see this amount or know what it is. If your country is one of them, you will see a note that says VAT or GST included with your purchase. YAY! Nothing else to pay!
IF your item does NOT have the tax included: Every country is different on what they charge for VAT fees. We do not know who will be charged or what it will be. You may be charged in your country before delivery.
What if I need to cancel my order?
►Before an item is processed:
We will refund in full if you decide to cancel BEFORE we begin your custom artwork.
►During the processing time of custom art, including draft designs:
Due to the custom nature of our work and the time involved in crafting a custom illustration for you, refunds are not available. We will work with you until you are happy! =)
(Very similar to if you worked a couple of hours and your boss decided not to pay you after doing so.) If you think you want to cancel, it needs to happen before your item is designed. Our policy: cancellation in 24 hours from time of order on non-rush orders, 8 hours on rush orders.
►After an item has been delivered:
Cancellations are no longer eligible. Please review Return Policy
What if I need to make a return?
►Non-Personalized Merchandise : Just contact us within 14 days of delivery. There will be a 15% restocking fee subtracted from the total refund.
►Personalized Merchandise: (anything that is custom designed, names, dates, sheet music requests, wedding certificates, etc).
If you are not satisfied with a personalized item due to our error, you may exchange for the same item with updated personalization.
If any personalized info was supplied to us incorrectly and you need a replacement of your art, we will work with you to provide the updated replacement at a 30% material and labor fee of original cost, plus shipping costs.
Color variations & monitor calibration differences:
Color variations: Every computer screen is calibrated differently and may cause you to see a variation in the item you receive. What matters is that our printers and monitors are calibrated together, so they will output the best possible printed piece for you and that we inspect and pack each piece by hand, checking for quality assurance.
You may also see differences in the hue of leather items as we photograph under different lighting depending on the time of day and time of year. We strive for natural light, however because we live and work in the Northeast, rain and snow have a large effect on our photography process.
Why does some leather have marks on it?
Please keep in mind that leather is an organic material that is unique and one-of-a-kind. The natural variations and imperfections contribute to its beauty and authenticity.
We strive to use the best available, keeping any major visible characteristics minimized, however you may still see color variations and natural differences such as bug bites, dark area scratches, scars, specs, divots, processing marks, stretches and more.
We do not further process, dye or try to hide these flaws. We feel the natural characteristics in the leather are what makes it a beautiful, natural & unique gift.
What are your business hours and can I reach you by phone?
Business hours are Monday to Thursday 10AM to 5PM EST and Friday 10AM to 12PM. Orders will not be processed outside of these times.
Shop is subject to close for all US Holidays as well as various TBD dates throughout the year. If our shop closure effects your order, you will be directly notified.
Due to the nature of our business, we only provide email and Etsy convo areas as a means to get in contact with us. We are often very busy designing, printing, engraving and packing orders and do not have assistance in answering calls. We appreciate your understanding.
We can assure you that we will get back to you within and often less than 24 hours Monday-Friday. During work hours Mike often responds within a few hours or less.
Why don't you use glass over leather and wood art?
Both material options actually need to "breathe". If you put glass over it, it can mold and/or warp the material.
It's standard not to use glass over wood or leather. Both are super tough and natural items.
While we will not supply the glass as we do not recommend it, if you do want to use glass upon receiving, you will need to use a spacer between the glass and the leather or wood of at least 1/4 inch for air to circulate through.
Seller details
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